Vaultline uses a structured, 40-point assessment framework to evaluate every casino we review. This page explains what we look for and why.
Licensing and compliance (10 points)
We verify the operator's UKGC licence status on the public register. We also check the operator's enforcement history and review any published regulatory actions. No licence means no listing.
Responsible gambling tools (10 points)
We assess the availability, accessibility, and quality of safer gambling features including deposit limits, reality checks, self-exclusion, and GamStop participation. Operators that make these tools hard to find score lower.
Game selection and software quality (8 points)
We consider the breadth and quality of the game library, the reputation of the software providers, and the fairness certification of the games offered.
Customer support (6 points)
We evaluate the availability, responsiveness, and quality of customer support. We test live chat, email, and phone channels where available.
Terms and conditions transparency (6 points)
We read the full terms and conditions and assess how clearly they are written and whether key restrictions are disclosed upfront.
Commercial relationships
Affiliate commissions we earn from casino operators have no influence on these scores. Our editorial independence is non-negotiable.
This guide is provided for informational purposes only. Vaultline is not a gambling operator and does not accept bets. 18+ only. Gamble responsibly.